Legal Center
The terms behind Uobo and Uobo Connect, in plain words.
One place for the rules that apply to car shoppers, to people who call a dealership, and to dealerships that use Uobo Connect. Each document stands on its own, with its own date and history.
Car shoppers and car owners
You text Uobo’s personal car agent or use the free tools on uobo.ca.
I'm just visiting
Applies to all our websites and products.
What we promise both sides
- For car shoppers
- The personal car agent and the free tools are free for you. Your name and contact details go to a dealership only when you say yes.
- For dealerships
- Your customers’ information stays yours. We handle it for you, protect it, and never sell it.
- For callers
- An AI that answers a call says it is an AI and that the call is recorded. You can always ask for a person.
- For everyone
- We do not sell personal information. Each document says plainly what we do, and we tell you before a change that matters.
All documents
| Document | Who it is for | Version | Effective |
|---|---|---|---|
| Privacy PolicyWhat personal information Uobo collects on its websites, in text conversations with our personal car agent, and through Uobo Connect calls, why, who sees it, and your choices. | Everyone | v0.4 | 2026-10-24 |
| Cookie and Tracking NoticeWhat our websites measure with cookies and similar tools, what they are used for, and how to turn measurement off. | Everyone | v0.3 | 2026-10-24 |
| Website Terms of UseThe rules for using Uobo's websites and free tools, what the information on them is and is not, and who is responsible for what. | Everyone | v0.2 | 2026-10-24 |
| AI TransparencyWhere Uobo uses AI, what it can and cannot do, what happens to your conversations, and how to reach a person. | Everyone | v0.4 | 2026-10-24 |
| Accessibility StatementHow Uobo works to make its websites, text assistant and voice assistants usable by everyone, and how to tell us about a barrier. | Everyone | v0.4 | 2026-10-24 |
| Shopper Terms of UseThe terms for using Uobo's personal car agent, an AI text assistant for car shoppers in Canada, and the free tools. What it is, what it is not, and how to stop. | Car shoppers and car owners | v0.3 | 2026-10-24 |
| Text Messaging TermsHow the personal car agent's text messages work: how you join, what we send, how often, how to stop with STOP, how to get help, and what it costs you. | Car shoppers and car owners | v0.4 | 2026-10-24 |
How this center works
- Which one applies to me? Pick the box above that sounds like you. If you are not sure, the Privacy Policy and AI Transparency apply to everyone.
- Changes. Every document shows its version and what changed. A change that matters to you is announced before it takes effect, as each document explains.
- Contact. Privacy questions and requests: support@uobo.ca. Anything else legal: support@uobo.ca.